Had an amazing experience selling my pre-owned 2013 Golf R with Rickey Peterson. I had babies my car, taken amazing care of it, and put exceptionally low miles on it, but after 5 years I was ready for a change. After an offensively lowball trade offer from the dealer where I was buying my new car, I asked Rickey, who is very active in the local VW community what price he could offer. He gave me an aggressive but realistic price, and offered to help me through the process of selling to him while simultaneously going through the the trade-in process at my dealer to minimize the sales tax I paid (I didn't even know you could do that--this alone saved me more than $2400!) Rickey was great. My new car was on order so he arranged for a loaner in the time between me turning over the car and my final purchase, and he reassured me throughout the process. I've done business with Rickey several times in the past, but this time he especially went above and beyond. If you're selling a used car and want a fair price from someone you can trust, contact Rickey at Auburn VW and he will take good care if you.
Ricky helped me out immensely with selling my car. All of the service here is prompt and friendly, and the building is very clean and inviting. I would absolutely recommend this dealership, and Ricky, to anybody looking to buy or sell a car. I got an awesome deal and everything went better than expected. Thank you Ricky and everyone at Auburn Volkswagen!
Jack Dorn just sold me my dream car. As soon as I got out of my car to have a look around the lot at Auburn Volkswagen, he was there to help me. I never felt pressured, he worked with my budget, and totally made this an awesome experience. As a woman, sometimes buying a car can be nerve wracking, but in this case there was zero stress. I highly recommend Jack, he's a great sales person and you can tell he loves what he does for a living.
Jack is awesome and got us a great deal. Highly recommend Auburn VW.
I had a very good purchase experience with Mr. Jack Dorn. He was kindly helpful and knowledgeable about the models I had gotten interested from the web.
Great customer service!
They take care of business
Good folks who do great work.
Service is friendly and usually on time. Comfortable and they're open on Saturdays!
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