Sold my vehicle here and did not get the runaround. Rickey Peterson was straight forward with all information!
Evertrhig about this dealership is great. EJ went above and beyond to make sure I was taken care of. He made sure that everything I wanted in my vehicle I got. Being in the customer service industry myself I will be referring all my customers to this dealership and well as EJ. This is my second car from Auburn Volkswagen and I couldn't be more happy.
Bought a used car at Auburn VW from Jack and it was an excellent experience. Highly reccommend.
Great service and amazing people. Love my VW Golf! Thank you so much, Jack Dorn!
I cannot say enough good things about this dealership. Brian in sales was amazing (I hope he gets some props for this mention!). It was a very low pressure environment. They understood our needs and were extremely accommodating. We had a couple of issues with the car right after we bought it and they went above and beyond to fix them and put us at ease. They have the utmost integrity and we will buy from them again.
First time VW owner - I have always liked the style of the VW sedan, notably the Passat. I went to Auburn VW and Spencer, my sales associate was awesome. After test driving a 2017 Passat, I was hooked! I traded in my 2016 full size pick up and purchased my new 2017 Passat. It's truly a pleasure to drive and a head turner as well!
Bought two cars here. The service is awesome! Even if it is a emergency! All the service agents are always nice!
My husband took me to VW in Auburn to show me the 2017 Jetta GLI. Was not planning to purchase a VW, especially I already had my mind set in getting the new Honda Civic Hatchback. Met with EJ Ballesteros. EJ showed us the new GLI. He took the time to provide us all the information, answered all our concerns, and was never pushy. His customer service is exceptional. Ended up purchasing the vehicle that same day. Everyone at the dealership were friendly and professional. Definitely was one of the best experiences. Our 2 little boys also enjoyed the fresh baked chocolate cookies. Thanks EJ and VW Auburn!!
Working with the Finance team, Spencer and EJ of Auburn Volkswagen was absolutely wonderful. Not only was I able to turn in my lease, the guys at auburn Volkswagen help me get into a brand new 2017 Volkswagen Jetta with a minimal amount down.
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