Jack was GREAT! 5 star service. Worked with me on the price, and got me the best deal on my trade in. Could not have asked for an easier process. Will be a lifelong customer! A+ A+ A+ A+!!!
We couldn't be more happy with our experience with auburn vw! We had bought a Dodge Ram 1500 last year at nw motorsports initially had a good experience but we recently bought a travel trailer and wanted to upgrade. We worked with the same salesman as we had a year ago told him our needs( a Dodge 2500 and we were looking for around the same payments as our current truck and wanted to trade it in) we found a specific truck we were interested in. We in daily contact with him since feb 13th and he tried to tell us to look at escalades and dodge 1500s ( the same truck we had) we told him those won't work. Can to a deal on what we thought was the truck we wanted and he called to let us know it's time to fill out paperwork and get the truck. He had made the comment about it being red. The truck we wanted was black! They didn't even know what truck we wanted after a week of talking about it! I found a 2006 Dodge Ram 2500 at auburn vw on the way to nw motorsports so we decided to turn around and go in. Best decision ever! Not only were they great very nice but made the truck we wanted possible! Gave us exactly what we wanted for trade in value of our truck, adjusted the price of the new truck to fit in our budget, and made our down payment within our needs! And we drove home in our new truck that day no back and forth and they listened to our needs! It was one of the best car buying experiences we have ever had! And they sent us home with a full tank of gas! Thank you Dwight and the auburn vw team!
Jack was great! Really worked with me on the price, and getting the best deal for my trade in. Will be a lifelong customer at VW Auburn!
I bought a 2012 GTI here a couple of months ago. So far I've mostly driven a loaner car because of some work it needed, but I've had it back for a few days now and I absolutely love it! The service department is pretty slow, but they're a good group of guys. I recommend asking for Mike Yule if you go in and plan to buy a vehicle, he's a class act.
Great service. Much better than other area dealers.
Great experience! Mary Byrne and her team of Dan, Tyson, Eric and Matt the owner were great and made it all so easy! Thank u so much.
Jack is who is you got to see at Auburn VW! Period. He's a no nonsense sales person that listens! Yes, those exist and are known as Jack. You don't know Jack? Well you should! He was able to take car of me and my wife while we were looking for the perfect addition to our family. He not only made us feel at ease, but the whole process from working with him and his team was bar none. Likewise, the day after he was quick to respond to a quick question I had and set up an appointment for the service I requested. Jack is who you need to see at Auburn VW and make sure John does your financing too! Ps, make sure you drop some change into the piggy bank at his desk. It all goes to a great cause!
Rickey Peterson (Aquisitions Manager) at Auburn Volkswagen helped me sell a friend's car when she fell ill. He treated us with respect and was honest and courteous. I would recommend him to anyone. I live in Mukilteo and would drive the extra mile to do business with him again. Thank you Rickey for helping me in a very difficult situation.
Friendly stuff and place is nice..
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