I bought a 2015 Ram in September 2017 and recently needed some warranty work so I went to the Dodge dealer and the work to be done was not covered by my warranty. I called Eric and told him the situation, turns out there was a misunderstanding with the factory warranty and the extended warranty. Eric called me and said that he would honor the warranty issues due to the mix up when I purchased the vehicle over a year ago. That is outstanding customer service and I would HIGHLY recommend Auburn Volkswagen to anyone.
Just purchased a new Passat from Jack Dorn at Auburn VW. Great price and great service! THANKS!
Brandon was awesome to deal with. Always a pleasure doing business with Auburn VW. Lauren is fantastic at his job. Kamy was wonderful in finance. Not a single complaint with this crew. Thank you Dan for overseeing our purchase. My wife and I are pleased with our 2018 Tiguan SEL R-Line.
Just bought a car from Auburn VW dealer. Easy experience from start to finish. Our sales representative, Jack Dorn, was helpful, knowledgeable and did not pressure us at all. We visited first time to look at interior and the second time to test drive. Even with the time required to test drive the vehicle, the whole process only took about an hour and a half. Paperwork, financing and processing was about a half hour of that. We left happy with the service.
Highly recommend! This is the only place I have ever bought a car from and have used Matt Reynolds every time. Matt Reynolds and Jack Dorn were fantastic to work with today helping us get into our new Tiguan! I will always buy my cars from Auburn VW!
Friendly staffs and place is nice..
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