My 2014 tdi Passat transmission went out at 29k miles Rod helped me through the process of goodwilling the job with Volkswagen and I did not have to pay a single dime not even on my Rental vehicle. It took almost a month but everything was done right and I appreciate everything they did for me! Thank you!Whole service team was exceptional!
Recently purchased a car from here. The service I got was excellent. Big thanks to Brandon, he helped me get a very good deal. Brandon you are awesome, thanks again.
Spoiler alert up front: I didn't end up purchasing my car through Auburn. However, I do have to go out of my way to give Brian Campbell a shoutout. I was recommended to ping Brian when I started my e-Golf search several weeks back. I looked around at all the dealerships locally (including Oregon), and also checked out dealerships across the country - just to get feelers for what current offers were. To be clear, I really despise car shopping - it is adversarial in nature, super opaque in nature, and it's rare to get any attention until you show ...
I have been coming to Auburn VW for twenty years and numerous cars. I'm always treated like family, and that's why I'll keep coming back.
Regardless of age or appearance, the staff here is genuinely interested in helping you with your needs. Unlike other dealerships, the salespeople do not wait around in groups ready to pounce at you and take your money. As soon as you walk into the clean and brightly lit gallery you feel like you are in the right place. The interior decor, full of different arrays of green shrubbery is outstanding along with the one of a kind personal connections. Thank you for the great experience!
Recently bought a brand new 2019 Golf GTI S from the Auburn VW dealership and it has been everything I hoped for and then some! Wasn't sure what to expect when I initially stopped by but Luda and the rest of the staff were very easy going and accommodating. They were very willing to work with me on a deal and because of that we were able to get one done. Excellent customer service and a great experience overall! If you're looking for a new car I would highly recommend stopping by the Auburn VW.
Hands down..the best VW dealer around!
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