Jack was awesome! Upfront and honest! Super patient, five stars!
I went to Auburn VW looking to upgrade my older Beetle. I knew what I was looking for, and after contacting EJ online I came in to look at my choices. He led me to the exact car I drive today! He was super helpful, answering all my questions with complete transparency, and they even met me use a loaner free of charge while they detailed and filled up the tank of my new car. The customer service was impeccable. I always got an answer from someone, and they were always eager to help. I would recommend Auburn VW to anyone!
My Mom came in and purchased a new Tiguan SEL today and everybody was terrific. Jack and Brandon in sales, to Dan the sales manager. Kamy the finance manager. Loren whom was awesome going over all the technology and features with my mom, the best delivery. Josh who retrieved all the cars for us to look at. They made it so easy on my mom whom had never purchased a new car herself. The entire team contributed & for this I'm grateful. Thank you very much to the team at Auburn Volkswagen
My Mom came in and purchased a new Tiguan today and everybody was awesome. From Jack and Brandon in sales, to Dan the manager. Kamy the finance manager, Loren who was great with my mom, the best delivery and Josh who retrieved all the cars for us to look at. They made it so easy on my mom whom had never purchased a new car herself they all made it so easy, & for this I'm grateful. Thank you very much to the team at Auburn Volkswagen
Parts department was extremely helpful. Called about my lock cylinder and he helped alot
Love these guys. Always helpful. That is why I come back every few years. I always ask for Kami, he has helped me with my last 3 VW's. I had EJ helping with choosing the right vehicle. The guy that shows you how everything works is wonderful. Very happy.
I’ve recently acquired a new 2019 VW Tiguan R-Line and I can tell you how quick and easy the transactions went. From having to do a dealer trade-in because they didn’t have the color combo that I wanted and to the delivery of the vehicle. Thank you EJ Ballesteros, Dan Grisham and Matthew Welch for having the best team in the NW. thanks again for all your help!
Great place. I have purchased two cars here, always impressed by the service. Will be a customer for a life!
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